Privacy policy

ASD Comolagobike (hereinafter “Comolagobike”) provides the following information in accordance with articles 13 and 14 of the Regulation (EU) 2016/679 (or General Data Protection Regulation, hereinafter “G.D.P.R.”) and subsequent national implementing law (hereinafter, together with the G.D.P.R., the “Applicable Privacy Legislation”), making it available to the users of the Comolagobike site (hereinafter the “Site”: https://www.comolagobike.com/ ). User related information - which constitutes personal data within the meaning of the Applicable Privacy Legislation - may be collected when they visit the Site.

This disclosure applies solely to the Site and does not concern any other site that may be reached by the user through the links on the Site.

 

Data controller

Comolagobike S.r.l. is the data controller, with registered office in via G. Leopardi, n. 9, 22045 Lambrugo (Co), e-mail info@comolagobike.com, telephone number +393466442060.

 

Data processor

When the user visits the Site, subjects other than Comolagobike process the data of the user for specific purposes, as data processors. Here is a list of the data processors of Comolagobike:

  • Taste Provence Ltd, whose registered office is The Courtyard, High Street, Ascot, Berkshire, SL5 7HP, provider of the Bike Rental Manager software – which processes the personal data, the contact details and the financial data needed to rent a bike at Comolagobike; Taste Provence Ltd can be contacted through the e-mail contact@bikerentalmanager.com

 

Types of data processed

If the user uses the Site, Comolgobike processes the following data.

The user is responsible for any third-party personal data communicated to Comolagobike. The latter assumes that the user has the right to communicate or share third-party personal data, and it is thus freed from any responsibility towards the aforementioned third-parties.

 

Personal data acquired automatically when you visit the Site

  • Web surfing information. Comolagobike automatically collects data on your device (pc, tablet, mobile phone or other mobile device) and the connection you use, including, for example, your IP address, access date and time, hardware and software information, device event information, unique identifiers, crash data, and pages you viewed before or after using the Site.

  • Site usage data. Comolagobike collects information about how you have used the Site, including, for example, the pages of the Site or other content displayed, searches, links to third-party applications on which you have clicked.

 

Personal data provided directly by the user

Optional data

  • Data provided through the use of the comment section. If the user leaves a comment in the “News” section of the Site, Comolagobike collects the first name and the e-mail provided by the user, as well as any other personal data that the user inserts in the message.

  • Data provided through requests for information via e-mail. If the user explicitly and voluntarily requests information from Comolagobike via e-mail – also through the “Contact us” form, which is in each page of the Site- Comolagobike collects the name, surname and e-mail address provided by the user, as well as any other personal data that the user inserts in the message.

  • Data provided for the activation of the newsletter service. If the user decides to activate the newsletter service offered by Comolagobike, the latter acquires the user’s email address.

 

Personal data collected through cookies

Comolagobike uses cookies to collect data about the user’s activity on the Site and his/her preferences, as well as other technical data.

For further information on the use of cookies, please refer to the cookie policy of the Site.

 

Purpose of the processing

Ensuring that the Site is operating; providing the user with the services that Comolagobike provides through the Site; protecting the vital interests of the user; complying with the legal obligation to which Comolagobike is subject or performing a task carried out in the public interest

Comolagobike processes the collected data in order to:

  • provide the user with the required services, as well as to improve and keep secure both the Site and the aforementioned services;

  • prevent, detect and mitigate fraud, security breaches and potentially prohibited or illegal activities.

 

Pursuing the legitimate interests of Comolagobike while ensuring that these interests do not prevail over the fundamental rights and freedoms of the user

In fact, Comolagobike processes the collected data in order to:

  • identify and solve problems in the usage of the Site (for example, blocked or non-operative pages);

  • know the user's opinions through surveys or questionnaires.

 

These treatments protect Comolagobike's interest in keeping the Site operative and efficient. They also do not harm the fundamental rights and freedoms of the user, as they are foreseeable and widespread treatments in every website. Furthermore, these treatments also benefit the user, allowing the site to keep on working.

 

Perform marketing operations and use statistical and marketing cookies after obtaining consent beforehand

As long as the user gives his/her consent, Comolagobike processes the collected data in order to:

  • perform e-mail marketing, advertisement, information about special promotions and discounts and updates on the services offered by Comolagobike to the user;

  • customize the web-advertisement shown to the user, according to his/her choices on the Site;

  • collect statistical information on the number of users who visit the Site (as unique visitors) and on their behaviour on the Site.

 

Processing procedures

The personal data of users are processed by automated means exclusively for the purposes for which they were collected (see above) and stored for a specified period – which is determined according to the criteria indicated in this privacy policy (see below).

Personal data may be known and processed by Comolagobike’s staff, duly instructed about the precautions to be taken pursuant to the Applicable Privacy Legislation.

 

Duration of the processing

The specific time during which the personal data of the user is processed is documented in Comolagobike’s register of processing activities – which has been implemented pursuant to article 30 of the G.D.P.R..

The data collected by Comolagobike (see above) is stored for a period that is necessary to Comolagobike in order to provide the user with the services of the Site and to keep the Site working – pursuant to recital 39 and art. 5, paragraph 1, letter e) of the G.D.P.R.

The collected data may processed (according to recital 65 of the G.D.P.R.) for longer periods only if the longer retention period is required in order for Comolagobike to comply with specific legal obligations, to ascertain, exercise or defend a legal claim and/or to pursue other tasks of public interest - for example, in the case of orders of public authorities relating to the storage of data following an investigation, or for the storage of personal data for purposes related to a dispute, or for mandatory storage obligations relating to tax and accounting purposes).

Users who have consented to the processing of their data for marketing purposes are entitled to withdraw that consent at any time (see below).

After the aforementioned storage period has expired, the user’s data are either deleted or permanently anonymised. 

 

Data disclosure

Comolagobike will communicate the personal data only and exclusively to the parties and for the purposes indicated below.

Fight against security breaches

  • Comolagobike may disclose your personal data to third parties so that the latter can prevent fraud and security breach, as well as other unlawful activities. Such disclosure is limited to what is necessary to satisfy the related processing purposes;

Law enforcement, judicial proceedings and procedures authorised by law

  • Comolagobike may disclose your personal data to courts, public authorities, government authorities or authorized third parties, in the event and to the extent that Comolagobike is required or authorized to do so by law, or if such disclosure is reasonably necessary. Such communications will have the purpose of:

    1. discharging Comolagobike’s legal obligations;

    2. responding to claims made against Comolagobike;

    3. complying with verified requests relating to a criminal investigation or suspected illegal activity or any other activity that may expose Comolagobike or data subject to legal consequences;

    4. protecting the rights, property or personal safety of Comolagobike, of its employees, of the data subject or of the public at large.

 

Data subject rights

Pursuant to the Applicable Privacy Legislation, at any time, free of charge and without any special charges or formalities data subject has the right to:

  • obtain confirmation of Comolagobike processing their data;

  • access to the data collected by Comolagobike, and be informed on the origin of these data, as well as on the purposes and objectives of the processing, on the storage period (or on the criteria used to determine it) of the data, and on information about third parties to whom the data are communicated;

  • revoke her consent at any time, in the case of processing pursued on the basis of such consent. It is nevertheless specifically noted that any revocation of consent does not affect the lawfulness of the processing carried out prior to such revocation;

  • update or correct the data collected by Comolagobike, to have them always correct and accurate;

  •  be forgotten, i.e. ensure that her data collected by Comolagobike are deleted from Comolagobike’s databases and/or backup archives. Data will be deleted if:

  • limit the processing of personal data by Comolagobike, in the cases referred to in Article 18, paragraph 1 of the G.D.P.R. (e.g. where the accuracy of the data has been contested);

  • to oppose at any time to the processing of her personal data when the processing is carried out to pursue public interests or Comolagobike’s legitimate interests. Nonetheless, Comolagobike could overcome this objection if succeeding in demonstrating that the processing is necessary to pursue includible legitimate interests or to assert its right in judicial proceedings;

  • request for having data processed - on the basis of her consent or to fulfil contractual obligations towards her - provided in a structured, commonly used format which can be read by an automatic device. Data subject can also transmit these data to third parties, without Comolagobike being entitled to take any action to prevent it;

  •  be informed, within a reasonable time, of any rectification, erasure or restriction of the processing ordered by Comolagobike, as well as of any revocation of such measures and the reasons for such revocation (for example, for the limitations on the processing, the expiration of the limitation period, or if the circumstances that caused the limitation of the processing no longer apply: for example, verification of the accuracy of data subject’s personal data).

 

Data subject can exercise these rights by sending an informal written request to Comolagobike, via e-mail to info@comolagobike.com.

Once Comolagobike has received the e-mail, through the data controller it will satisfy the data subject’s request without delay, and, in any case, at the latest within one month from the receipt of the request. This period can be extended by two months when necessary, namely on the base on the complexity and the number of applications. Should an extension occur, within one month by the request’s receiving, Comolagobike will inform the data subject about both the extension of the deadline and the related reasons.

Comolagobike hereby reminds the data subject that in the event of her dissatisfaction with the response received, the data subject is entitled to address and lodge a complaint with the Data Protection Authority (http://www.garanteprivacy.it/) in the manner provided by the Applicable Privacy Legislation.

Last updated: May 2019